REFUNDS AND RETURNS

 

If you are not completely satisfied with your purchase, we offer a refund within 15 days of purchase on unopened and unused product, kept in its original packaging.

If you have questions, please contact info@cafenuevageneracion.com, the toll-free number 22311243 or via WhatsApp at 88276314.

If you received the wrong product (either wrong color, grain presentation instead of ground or different flavor) we can manage the product exchange as long as it is completely closed and unused.

For questions regarding the terms and conditions of this website, please write to us at info@cafenuevageneracion.com

 

For us, your satisfaction with our products is the most important thing.